CommuteAir Lifts Off with Seamless Crew Logistics Support from TA Connections

Regional airline and United Express partner CommuteAir needed to find a reliable, robust crew logistics system that could integrate with their existing in-house scheduling system.

In 2019, CommuteAir partnered with TA Connections to connect TA Crew Hub, an intelligent crew layover management platform to seamlessly integrate with their existing Crew Management System to fully automate crew lodging and logistics.

End-to-End Support throughout Crew Management System Integration

“TA Connections has supported us through several complex and technically challenging integrations to ensure that our systems pair seamlessly. With TA Crew Hub we experienced no functionality issues nor data loss,” says René DeLange, Vice President of Inflight and Airport Operations at CommuteAir.

Training and Education on Crew Lodging and Logistics Platforms

When CommuteAir rolled out the TA Crew Hub, TA Connections provided end-to-end support. From the back-end IT implementation down to the direct, onsite training with our crews, TA Connections account managers traveled with CommuteAir to personally train their teams on TA Crew Hub and ensure the crew management team understood the new platform. 

With automated crew lodging and logistics, TA Crew Hub has reduced CommuteAir’s crew management workload and improved communication with crew members. And with TA Crew Hub’s self-service booking tools like a mobile app, crews have enjoyed the autonomy to book their own rooms at pre-negotiated, discounted rates.

Helping Airlines Control Costs

TA Connections commitment to CommuteAir’s success did not stop there. During the global pandemic, when flight demand took a downturn, and many airlines needed support, TA Connections found ways to reduce costs for CommuteAir. “We were able to leverage our purchasing power to negotiate new hotel room rates, reducing costs at a time when that savings was especially needed for businesses everywhere,” says Manuel Ley, Senior Vice President of Client Services at TA Connections.

“Every step of the way, TA Connections has collaborated with us,” says DeLange. “Thanks to that support, we’ve been able to achieve a streamlined, fully integrated Crew Management System with TA Crew Hub.”

Solutions that transform aviation operations

TA Connections supports end-to-end solutions for your crew, disrupted passengers, and airline operations. To find out how you can realize these cost savings and operational efficiencies, request a custom demo.